betabuddy
Help for your next attempt

BetaBuddy support

Explore an offline gym and review your own climbs on your iPhone. Gym and Logbook core features are free. Lifetime membership is an optional one-time purchase, with no subscription or ads.

Email support →

When reporting a problem, include your iPhone model, iOS and BetaBuddy versions, the steps you took, and any error message. You do not need to send a personal video in your first message. Never send a password or verification code.

No climber detected

Use a video with one climber, their whole body visible, good lighting, and a fixed camera. Occlusion or a distant subject can reduce detection. Videos must be 0.5–180 seconds and no larger than 500 MB.

Video won’t import

Check that the original plays in Photos. If it is stored only in iCloud, let Photos download it first. Trim the clip in Photos and try again.

iPhone feels hot

Pause repeated analyses and try again later, or use Everyday review. Analysis stops if the device reaches a serious thermal state.

Delete a climb

Open the record and choose Delete to remove the app’s video copy and analysis. Your original in Photos is unaffected. Deleting the app removes local records; there is no cloud restore.

Lifetime membership

Open Settings & About to buy or restore. A successful purchase adds the lifetime badge to Logbook. On another device, restore using the same Apple Account. Training suggestions and new gym data are plans for future releases.

Your privacy

The pose model is bundled. Your videos and analyses stay on your device. Read the full privacy policy.